Returns and complaints
Returns
Return of product is possible unless the product has not been damaged, used and is in it’s original packaging. Returns are available only to consumers art. 22(1) of the Civil Code.
Remember!
You have 14 days from the date of purchase to return without giving a reason.
Download the form
Complaints
In the case of non-conformity of goods with the contract (having physical defects), the customer has the right to claim the goods. We make every effort to make our products as good as possible.
Remember!
You have 1 year to make a claim for non-conformity.
How to send?
Shipping address
SUPPORTSPORT Bartłomiej Karolewski
ul. Szyperskiego 2/9, 63-700 Krotoszyn, Poland
Add the notation "RETURN" or "COMPLAINT" on the package.